YOUR CONTENT & INFORMATION

Suzie Bidlake’s Security and Privacy policy explains how we use your personal information and how we protect your privacy when you use our Service. By using our Service you agree that Suzie Bidlake can use your data in accordance with our policies.

The personal Information that you provide must be true, accurate and complete and you must notify us if it changes.

You may send us communications and suggestions. We may not publish your content and if we do, we may edit or remove it. This information remains your own. By submitting content you automatically grant Suzie Bidlake the royalty-free, perpetual exclusive worldwide right and license to use and modify it, for the purpose of improving our Service.

You understand that you, and not Suzie Bidlake, are responsible for all electronic communications and content sent from you to us.

Privacy

At Suzie Bidlake, we are committed to protecting and respecting the privacy of our customers. This Privacy Policy outlines what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site, in person at events or contact us via email. 

We do update this Policy from time to time so please review it regularly.

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following data about you:

 Information that you provide by filling in forms on www.suziebidlake.com (Site). This includes information provided when using our services or requesting further services. We may also ask you for information if you report any problems with the Site If you contact us, we keep a record of that correspondence We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them Details of any transactions you carry out through the Site Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you accessAny information incidental to that listed aboveCustomer uploaded files necessary for processing your order 

THIRD PARTY SERVICE PROVIDERS

We work with certain third party service providers who we rely upon to handle your information securely and responsibly though we have no direct control over their procedures. See below for details of their individual Privacy Policies.

Mailchimp –

We use Mailchimp to send newsletter emails to users who subscribe to receive them and customers who have placed orders with us. You can review their privacy policy here for information on how they manage user data.

Shopify, PayPal, Apple Pay, Google Pay - 

We use Shopify, PayPal,  Apple Pay and Google Pay to process payments for orders. You can review their privacy policies here for information on how they manage user data.

PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Shopify: https://www.shopify.com/legal/privacy

Apple Pay: https://support.apple.com/en-gb/HT203027

Google Payments: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB

Our website is hosted by GoDaddy (https://uk.godaddy.com/)

COOKIES

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Please refer to the Help section of your browser or take a look at the ico.org.uk website, which offers guidance for all modern browsers.

EMAILS

We may use your personal information from time to time to contact you about our products and services that might be of interest to you. If you do not wish to receive such communications, you can opt out via the ‘Unsubscribe’ link at the bottom of the email. We never intend to send any unwanted mail, just information relative to your order and what more we can offer you in line with your inquiries.

YOUR RIGHTS

You have the right to be informed at any time about the personal data stored. Information about stored personal data can be obtained by contacting us via suzie@suziebidlake.com

You have the right to request that the personal data stored about you be corrected or deleted. If for any reason we do not comply with your request, we will provide you with the reasons.